Posts tagged coaching
Helping Teams Communicate Better, Together: Marketing, Legal and the GDPR

Many businesses we've talked to are worried about the GDPR — especially the marketing teams. This legal change is quite a change programme in itself. Indeed, any change to the way a company communicates can surface the need for proper change management.

So our Sabine interviewed Dorit Noble, change expert extraordinare, about turning the GDPR into an opportunity.

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12 days to Christmas: survive & thrive during peak season

For many customer support pros and business owners, December is a month of overflowing inboxes, overtime and overwhelm. Only to be continued in January, when the end-of-season sales kick off properly and the returns come in. In this article, I share my 12 favourite try-today ideas that can help you cope with this busy time.

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